FAQ (Frequently Asked Questions)

What are your contact details?

Reception number (bookings and other enquiries by Mylee): +61 406 301 861

Jason’s clinical number (for ongoing clients and partners communications): +61 434 301 936

Fax: +61 7 4352 1071

Address: Ground Floor 436-438 Burwood Road, Belmore, NSW 2192

Do you just operate in Belmore?

We mainly operate at our Belmore practice on 2 Kent Street, Belmore NSW 2192. Follow signs for Narrow Gate Physiotherapy and Functional Doc.

436/438 Burwood Road, Belmore NSW 2192 is also available for select clients requiring a gym-based clinic and is located within 180 Shift.

We are very familiar with clients from the surrounding suburbs of Campsie Roselands Kingsgrove Wiley Park Punchbowl Beverly Hills Earlwood Canterbury Bankstown and Clemton Park.

Exclusive clients have been offered home visits. No new clients are being accepted for home visits as of 5/4/23.

What are your operating hours?

Excluding public holidays,

Narrow Gate Physiotherapy operates in Belmore as follows:

Monday, Wednesday, Friday: 8am-6pm

Tuesday, Thursday, Saturday: 8am-12pm

Sunday: Closed

Please call to confirm any bookings.

Do you offer Worker's Compensation, CTP, DVA, NDIS and Medicare-rebated physiotherapy?

Narrow Gate Physiotherapy is SIRA & APA-insured. We offer primarily private consultations with CTP/Worker’s compensation, NDIS (National Disability Insurance Scheme), DVA (Department of Veteran Affairs) and EPC rebates with medical referrals.

Which areas of the body do you treat?

Narrow Gate Physiotherapy are experts in treating the associated muscles, tendons, joints and bones of the mentioned areas below:

Headache

Jaw (TMJ)

Neck (cervical spine)

Upper back (thoracic spine)

Lower back (lumbar spine)

Pelvis (sacroiliac spine)

Shoulder

Elbow

Wrist

Hand

Knee

Ankle

What specialties do you work with?

Narrow Gate Physiotherapy has special interest and expertise in musculoskeletal health. In particular, we work with postural dysfunction, sports injury, aged care and men’s health.

Postural dysfunction is common in sedentary populations like desk workers and people engaged in repetitive work that requires prolonged postures. We look holistically at the neck, back and shoulder joint and muscular imbalances to quickly solve this issue for good.

Sports injuries vary from gym-related, soccer, basketball, track and other high impact activities. We work closely with your goals and coach to take an ‘active recovery’ where you are still maintaining strength, flexibility and cardiorespiratory condition whilst your primary injury is healing. We always aim for fast, strong and lasting returns to sport.

Aged care is our passionate project to give back to the elders who have created the Australia we know today. We know balance, strength, flexibility & endurance are needed for easy transfers from bed, sitting and standing and to enjoy the daily activities that make retirement worthwhile. This includes getting to the floor to play with the grandkids and enjoying a sandy beach walk.

Men’s health is Narrow Gate Physiotherapy’s signature area of special interest. Men’s health physiotherapy is an emerging specialty that solves problems with prostate cancer, pelvic pain, erectile dysfunction, stress urinary incontinence, urge urinary incontinence and bowel incontinence. We use the latest research to support our holistic approach to these growing issues within men’s health.

Do you provide Men's Health Physiotherapy?

Absolutely! We are one of the few male Men’s Health Physiotherapists in Australia.

Men’s health is Narrow Gate Physiotherapy’s signature area of special interest. Men’s health physiotherapy is an emerging specialty that solves problems with prostate cancer, pelvic pain, erectile dysfunction, stress urinary incontinence, urge urinary incontinence and bowel incontinence. We use the latest research to support our holistic approach to these growing issues within men’s health.

Do I need a medical referral?

No, although a referral is always nice.

Special referrals from your GP called EPCs (Enhanced Program of Care) can be sent to us for chronic conditions (> 3 months since incidence) that can attract a government rebate of up to 5 physiotherapy sessions per year.

Do you accept private health insurance?

We accept all private health insurances on our HiCAPS machine that will instantly process your rebate claim on the spot in our clinic.

Invoices are provided on demand to you, especially for overseas insurances for you to process yourself online.

Price & fees

Fees vary based on the practitioner you are with & effort spent on your case.

We offer Initial Consults (45-60 minutes), Premium Subsequents (45 minutes), Extended Subsequents (60 minutes) and Classic Subsequents (30 minutes).

Please call us for the most current fee schedule, however, a proper quote can only be obtained after your physiotherapist has assessed the complexity of your case in the first session.